You can now access the Cin7 Guide Resource Center from the navigation throughout Cin7 Omni. Think of it as an information hub that brings helpful resources right to your fingertips, so product sellers like you can thrive:

• Product updates: Stay informed about our latest features and enhancements and make the most out of Cin7 Omni.
• Targeted support articles: Get access to relevant support articles as you’re working
• Quick links: Head straight to Cin7 Academy and Cin7 Connect for more tutorials and support.

And keep an eye out for more updates and additions coming soon.

Product tags available in Product API

Now, the Product endpoint is exposing the product tags. See the API Documentation for more details.

Improve API performance by adding caching

The processing time has been improved when you request information via the Cin7 API.

Improve API error handling

We have made improvements to the Cin7 API to reduce the amount of errors. This includes:

• New error for an order with any date fields with numbers outside the 1700-9999 range.
• Null exceptions set to 0 as if they were empty (instead of ““ or a different value).
• No tax status set on an order will be set as undefined.

Integrations

Removed the fulfillment_service from the Shopify Settings

Shopify has deprecated their API endpoint “fulfillment_service” and we made the necessary updates in order to stay compliant with Shopify’s requirements.

Now, when you download a sales order with a line item fulfilled by a Shopify fulfillment service, the name of that fulfillment service is no longer saved to the notes of that line item on the sales order in Omni. We’ve removed the fulfillment_service option from the Line Items settings in your Shopify integration settings, which means that it will no longer appear on the Sales Order.

You can still upload stock levels to your Shopify fulfillment service.

Improved filter button colors

In WMS, the Save current filter as preset and Apply filters buttons are now easier to spot with a color change.

B2B Online Store

Show/hide the Preferred Delivery Date in the B2B checkout

Choose whether your customers see the Preferred Delivery Date in the checkout for your B2B online store.

Integrations

New Shopify carrier mappings

We’ve mapped the carrier names “Fastway AU,” “Fastway,” and “ARAMEX” to the approved Shopify carrier Aramex NZ. Now, when you update the fulfillment statuses of orders using these carriers from Cin7 Omni, they will appear with the updated status in Shopify and show the carrier as Aramex NZ.

Payment Portal

Avoid unhandled exception when opening settings if there are duplicate stages

You can open the Payment Portal settings if you have duplicate order stages used in your settings.

Show incoming stock date

Your B2B Online Store can now show when out-of-stock products are next arriving in your store. You can choose if the ETD from a purchase order will appear on the product details page.

This encourages customers to buy now to reserve stock if the timeframes match their needs.

Receive order confirmation emails (BCC)

Users can increase the visibility of customer orders to multiple team members by copying customer order confirmation emails to themselves or your team. You can add up to four email addresses that will be BCC’d in customer email confirmations.

Accounting

Synchronize twelve months of accounting transactions and payments

Upgrades to our Xero and QuickBooks Online integrations to synchronize transactions and payments from the past 12 months. The previous limit for most transaction types was 90 days.

Find out how to configure how many past months’ transactions sync with Xero and QuickBooks Online.

Map credit note comments to QuickBooks Online

Mapped the Customer Report field of credit notes and the Comments To Supplier field of supplier credit notes to your QuickBooks Online transactions. Now you can share comments from your Cin7 Omni credit notes with customers and vendors through QuickBooks Online transactions.

Display calculated unit price for options with multiple units of measure (e.g. single units or a 5 pack)

B2B customers can view the price for each UOM item. For example, you may sell 1 t-shirt for $10, or 5 t-shirts for $45. Customers can now see both prices, instead of just the $45 bulk price. This price will show on the product detail page, the cart, and the order confirmation email.

Accounting

Download branding themes from Xero

Your Xero integration now downloads Xero branding themes.

Apply a Xero branding theme to a Cin7 Omni customer and that customer’s invoices and credit notes will have that branding theme applied in Xero. Find out how to download and apply branding themes.

View more orders in WMS

Ability to display up to 500 sales orders or branch transfers on the order screen. The previous limit was 100 orders. This means you can filter, print or release to pick a larger batch of orders.

B2B Online Store

Better customer experience

Enhancements made to the buying experience in the B2B Online Store are even better. The product description is now easier for mobile users, the shopping cart summary is clearer, and UOM products show the unit price.

Accounting

Unlink contacts from Xero and QuickBooks Online

Updates enabling you to unlink Cin7 Omni contacts from Xero and QuickBooks Online contacts.

Previously, to unlink a contact, you needed to contact Cin7 Omni support. Now you can unlink and relink contacts from your Xero or QuickBooks Online dashboard. Find out about linking Xero and linking QuickBooks Online contacts.

B2B Online Store

Contact Us form/Request access

You can add a Contact Us form to your B2B Online Store’s login page. Potential customers (who don’t have access to log into your store, but can find it online) can email to request access to your store, ask for a quote, or get in touch with you.

B2B order history has more fields

Added additional fields in the Cin7 Omni B2B order history list to help track orders.

Warehouse Management (WMS)

Dispatch and receive branch transfers in WMS

You can send stock from one warehouse/branch and receive it from another branch in WMS. After creating a branch transfer in Cin7 Omni, you can pick, pack, and dispatch the branch transfer. Another branch can then receive that branch transfer (also using WMS).

Sales Orders

Performance improvements when importing sales orders

The processing time has been improved when you are importing sales orders into Cin7 Omni.

Integrations

Customer routing for e-commerce orders

Released customer routing for sales orders downloaded from Shopify, BigCommerce, and WooCommerce.

Previously, when you downloaded e-commerce sales orders to Omni, you could have them automatically assigned to one default customer. Now you can choose a default customer for each branch so that your sales orders are assigned to a unique default customer depending on what branch (or distribution branch) fulfills the sales order.

Customer routing only works in conjunction with branch routing.

Accounting

Foreign currency transaction enhancements

Released two improvements to foreign currency transactions (transactions denominated in a foreign currency).

Your foreign currency sales order and purchase orders now display the time and date the effective exchange rate was set. And on a foreign currency purchase order, you can now set a fixed exchange rate that won’t update with the market. Find out more about foreign currency transactions.

Security reminders for Amazon Seller and FBA integrations

Created a new banner for Amazon Seller and Amazon FBA integration dashboards to remind users to reauthenticate their connections every thirty days. To ensure security, Amazon periodically disconnects all integrations.

Accounting

Simplifying the accounting dashboards

Enhancements simplifying the Xero and QuickBooks Online dashboards and making them easier to use. We’ve removed unused columns of data, and renamed columns for consistency with source transactions.

Allocate surcharges to default accounts

Enabled surcharges on sales orders and credit notes to be allocated to the default accounts selected in your Xero and QuickBooks Online integration settings.

Stabilizing the QuickBooks Online dashboard

Improved the stability of the QuickBooks Online integration dashboard and stopped transactions from uploading twice and duplicating in your accounting ledger.

Accounting lock date warnings

New added warnings to the Xero and QuickBooks Online dashboards to highlight transactions that won’t sync because they’re dated within a locked accounting period. Find out more about Xero and QuickBooks Online lock dates.